Privacy Policy
Last updated: May 1, 2026
1. Introduction
IeGo ("we") takes the protection of personal information seriously and complies with the Act on Protection of Personal Information and related laws.
2. Information We Collect
We collect the following information:
- Name, email address, phone number
- Address (origin and destination for moves)
- Profile photo
- Payment information (processed via Stripe)
- Location data (used for service area matching)
- Usage history and access logs
3. Purpose of Use
Collected information is used for the following purposes:
- Providing and improving the Service
- Matching between users
- Identity verification
- Notifications and support communications
- Analysis of usage patterns
4. Third-Party Disclosure
We do not share personal information with third parties except in the following cases:
- With user consent
- When required by law
- With service providers necessary for operation (Stripe, Google Cloud, etc.)
5. Security Measures
We implement appropriate security measures to prevent leakage, loss, or damage of personal information. Data is stored encrypted with access controls in place.
6. User Rights
Users have the right to request disclosure, correction, or deletion of their personal information. Please contact us through your account settings or our support team.
7. Use of Cookies
The Service uses cookies to improve user experience. You may disable cookies in your browser settings, but some features may become unavailable.
8. Contact
For inquiries about personal information, please contact privacy@iego.jp.